Frequently Asked Questions

  • No, we do not. We are a fee-for-service model and believe that this allows for us to provide the highest quality of care with the most privacy, free of obstruction from third parties. We can provide superbills (e.g., a receipt for a session) that you can submit out-of-network for reimbursement, if your insurance company provides that. It is your responsibility to clarify your out-of-network benefits with your insurance.

  • At Alliance Psychology and Alliance Psychiatry we do NOT provide any court-related evaluations, nor do we provide any court-related or court-ordered therapy. Those are specialized forensic services, and we are happy to refer you to providers who do provide these services. If you are involved in any legal matter, please share this up front so we can determine the appropriate course of action. Becoming involved in therapy or testing can do harm to your legal case and it is in your best interest to work with a provider who has specialty training.

  • We do not have a sliding scale for therapy or testing. We do share the long-term vision of helping others regardless of their ability to pay and meeting this need is part of our strategic planning. We do have a range of fees now depending on the qualifications and training of the provider that you see.

  • At Alliance Psychology and Alliance Psychiatry, we are committed to understanding the unique needs of every patient. We have providers who offer telehealth services (also known as online therapy) and will do this in line with telehealth standards. If this is something you are interested in, please discuss this with your therapist and they will work to understand your needs and whether telehealth is a good fit.

  • Therapy is a protected relationship and our ethics code requires us to keep information you share confidential and private. This means we have an ethical and legal duty to protect your information. There are some exceptions to this rule. These scenarios include:

    • If we learn of a child or elderly person being hurt or neglected, we are required to report this to authorities.

    • If we learn that you or another person is in immediate harm or danger, we are also required to intervene to keep you or others safe.

    • There are situations that federal, or state laws require us to release information (e.g., if you become involved in legal action and the court subpoenas your records). If we are subpoenaed to release your records, we will take actions to protect your confidentiality and will make it very clear to any legal entity that our services are not informed by forensic training and may be biased due to the clinical nature of our work.

    • Our practice is a group practice, and we value professional collaboration. Collaboration and consultation keep us accountable and enable us to provide the highest quality of care.  We only consult and collaborate with other trusted professionals who have taken a similar oath to protect information. We will also retract identifying information and only share the information that is important for others to understand to provide helpful feedback.

    • If you choose to request reimbursement for insurance, we will provide you a superbill that has your name, age, diagnosis, and session attendance and this information will be visible to your carrier.

  • Therapy is not a one-size-fits-all solution and the duration and frequency of therapy is something that is determined on an individual basis with your provider. At Alliance Psychology and Alliance Psychiatry, we are committed to meeting individuals where they are and to providing care that promotes lasting change. We frequently provide longer-term therapy as change does not happen overnight and many people benefit from ongoing care. While symptom reduction is often a result of our therapy, we are a practice that aims to understand context and look at the roots of suffering.

  • We are a group of trained mental health professionals who are committed to providing the highest quality of care regardless of an individual’s religious beliefs or relationship with faith. We want to understand and support the aspects of your identity that are important, and this includes religion and spirituality for many. We do not, however, offer religious or spiritually-based therapy (e.g., biblical counseling).

  • The short answer is that the letters after our names designate our type of training or qualification. Master’s levels therapists have undergone graduate school (approximately 2 additional years on top of a bachelor's degree) and have completed an examination and additional training before becoming licensed. They commonly have titles of LCSW (Licensed Clinical Social Worker), LMFT (Licensed Marriage and Family Therapist), LPC (Licensed Professional Counselor), or LPA (Licensed Psychological Associate). If there is an S after their designation (e.g., LCSW-S), they have completed additional training and qualify as a supervisor who is able to train others. In training, masters level therapists are commonly referred to as interns or practicum students and can provide services under supervision of a licensed supervisor.

    Doctoral level therapists, or Psychologists, have undergone doctoral training (approximately 5-6 years of graduate training) and have completed an examination and additional training before becoming licensed. The training component of their career involves a predoctoral internship (e.g., psychology intern) and a postdoctoral fellowship (e.g., a “postdoc”). Interns and postdocs can practice under the supervision of licensed psychologists. The letters “PsyD” versus “PhD” designate different training programs. A PsyD is a doctorate in psychology and is geared towards the clinical application of psychological theory. A PhD is a doctorate in philosophy (with an emphasis on psychology in this case) and often suggests training focused on research. The designation of ABPP (American Board of Professional Psychology) is the highest level of expertise in the field of psychology and it signifies substantial experience and specialized training. Importantly, none of these are psychiatrists. Psychiatrists are medical doctors who specialize in psychiatry. They often utilize their knowledge of biology to inform pharmacological interventions.

  • We think so. As the old adage goes, “iron sharpens iron,” and our practice allows for your provider to have access to other professionals and their areas of expertise. It also allows for us to consider fit within our group when someone first enters as a patient. Lastly it means that at our practice, you can have a true treatment team with multiple professionals providing differing services.

  • Yes, depending on the services. A patient should only have one individual therapist per standards but receiving adjunct group therapy, testing, and/or psychiatric care is often part of a treatment package. This is another benefit to being seen at a group practice as we offer many services under our umbrella of care.